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Payment
We Accept...
Visa, Mastercard, American Express, Discover, Diner's Club, JCB, Cash, and Checks. Payment can be processed securely online or via phone.
Shipping
We Ship Internationally
Our Guarantee
Authenticity
All of our artwork is accompanied by a Certificate of Authenticity. Our artwork is authenticated based on our expertise. Provenance that may accompany the artwork is for the purpose of sharing history with the buyer, and is neither the exclusive information upon which this certificate has been based, nor a means to imply additional certification or warranty. Animazing Gallery has always been proud to issue the following guarantee: If you are not completely satisfied with your online purchase, you may return it to us for a prompt exchange or refund.*
Privacy Policy
Your Animazing Profile
Animazing Gallery has a firm commitment to your privacy. Our bulk e-mail list is operated on a strictly 'opt-in' basis: Your information will only be included on the list if you have specifically requested it be included, generally by filling in the relevant form on our web-site. The gallery’s customer list is not sold or rented by the gallery to any third party. Users may opt-out of receiving future mailings by responding to an Animazing email and typing the word "unsubscribe" in the body.
Our standard shipping is FedEx ground or 3 day air, depending on where you live (see map below), but you may choose the shipping method that fits your needs. FedEx Ground dates are estimates and NOT guaranteed. Please note that a signature is required on all deliveries because everything is insured. For all credit card orders over $500.00, the shipping address must be the same as your credit card billing address. When sending a gift, your daytime phone number is required in case no one is available at the recipient's address to sign for the gift.We recommend selecting “Next Day Air” for Christmas Delivery on orders placed the week of December 18. We cannot guarantee delivery, although we can guarantee your order will be shipped by us if the item you select is in stock. Please allow two weeks for custom framing.If you place an order on-line, but wish to pick-it-up at either our SoHo or Hastings Gallery, we will promptly credit the shipping charge to your account. NYS sales tax may apply. To make the necessary arrangements contact us by
e-mail.Every item has a weight that is automatically calculated in your Animazing shopping bag. You can review your shipping and handling charges as you add items to your bag.
Estimate
shipping fees:
| Unframed cel or drawing | $20 |
| Unstretched canvas (rolled) | $15 |
| Framed 12 or 16 field artwork | $30 |
| Framed oversized artwork* | $50 + |
*Oversized shipments based on size and
destination via BAX Global.
*Overseas shipments based on our net cost; Duty fees
not included.
International Orders
International orders must be paid by credit card. All
prices are US Dollars. The exchange rate will be calculated
by your credit card company and included in your statement. If duties and fees are assessed they are the responsibility of the
package recipient, who will be billed by a local customs
office. Please keep this in mind when shipping a gift
to a destination outside of the U.S. International orders frequently require additional charges after initial online purchase.
Shipping
Restrictions
We can not ship to APO/FPO, P.O. Box addresses.
Sorry, we cannot ship to the following countries:
Albania, Belarus, Bosnia, Bulgaria,
Croatia, Cuba, Czech Republic, Estonia, Greece, Herzegovina,
Hungary, India, Indonesia, Iran, Iraq, Latvia, Lithuania,
Macedonia, Malaysia, Nigeria, North Korea, Pakistan, Romania,
Russia, Singapore, Slovakia, Slovenia, Taiwan, Turkey,
Ukraine and Yugoslavia
Any oversized (50"X40" and larger)and all international items will be shipped via BAX Global. Your Daytime phone number is required; they will call you, and inform you that your package arrived. They will then deliver it to your door.
How to Return Your Purchase
If you have purchased an item in any of our showrooms, it
may be cancelled or returned for a credit or refund within
5 days of purchase date, if the item is returned in the
same condition in which it left the showroom, or has not
yet been shipped. Please keep all of the original packaging,
and contact us within 5 days of showroom purchase, or receipt of mail order
purchase or gift; we will email (or fax) you a label with
a return authorization number to print and adhere to the
box; Simply follow the instructions below, and return it
to us at the address below.
Return
Shipping Instructions
Should you wish to return and/or exchange for new merchandise,
please follow these instructions:
• Keep the original packaging or use a strong
corrugated carton.
• With extra packing material, if required, pack
and tape securely on all sides.
• Contact us and we will send you a return authorization number
and return address slip to adhere to the package to
expedite your return or exchange.
• Print it, and affix the return shipping label.
• For tracking purposes, it is important that
you ship your package via FedEx or insured Parcel Post.
(We cannot accept C.O.D.)
• You may also return purchased items to any of
our showrooms during regular business hours. Any returns
made at an Animazing Gallery showroom require your original
receipt. Returns will be credited to the purchasing
credit card.
• It is not necessary that we receive the item(s)
within 5 days, but that you have contacted us within
that timeframe.
• Shipping fees are not refundable. The customer
is responsible for shipping fees on returned item(s).
• Damaged merchandise may require an inspection
on your premises; the courier must determine that the
damage occurred in transit in order for return shipping
to be reimbursed.
Send
Returns & Exchanges to:
Animazing Gallery
54 Greene Street
New York, NY 10013
USA
212.226.7374 in New York
800-303-4848 toll-free
Refunds
* Refunds may be processed at any Gallery location during
regular business hours, if the item is returned within
5 days of showroom purchase, or 5 days of receipt. If
mail-order purchase, mail-order purchases must be accompanied
by the original receipt, and in good condition. A Gallery
credit may be issued similarly, within 30 days of purchase.
Special orders, event acquisitions, sale items, discounted
items and artwork that have been custom framed are not
returnable. A Gallery Credit will be issued for the cancellation
of any lay-away purchases. Animazing Gallery is not responsible for any bank fees incurred by wire transfers, data processing or currency conversion.
Checks and Money Orders
We do accept personal checks. Please allow adequate time
for your check to clear. Upon receipt of your order, your
purchase will be taken out of available inventory and
held for you. Once your check has cleared, your order
will be shipped via the method you requested.
Additional
Fees
Our prices do not include duties and taxes. If assessed,
these fees are the responsibility of the package recipient
who will be billed by their local customs office. (Please
keep this in mind when shipping a gift to a destination
outside of the U.S.)
Order Processing
Most orders are processed within 24 hours of receipt pending
credit card verification or check/money order clearance.
Layaway Purchases
A 90-day Layaway for purchases over $500.00 requires a
one third deposit of the total sale. The balance will
be billed in two equal payments, in 30 and 60 days from
original deposit, on the same credit card as the initial
deposit. Your purchase will be shipped after we are in
receipt of your final, clear payment. Of course, if you
pay the balance off sooner, we will ship your
item sooner. Please
make arrangements to have all paid in full items delivered
within 30 days of final payment. The gallery is not
responsible for storing item(s) after that period of
time, and reserves the right to ship the merchandise,
and will not be held responsible for artwork after 30
days. Gallery credit will be issued for any layaway cancelations, and Animazing reserves the right to deduct custom-framing fees.
Sales Tax
We are required by law to collect sales tax on orders delivered
to a New York State address.
Caring for, protecting and preserving your artwork
Thank you for choosing artwork from Animazing Gallery. Your art will provide lifetimes of enjoyment if properly taken care of.
- All things precious should be protected from direct sunlight.
- Cleaning: Plexiglass attracts dust, and your artwork will look better if you maintain its cleanliness. First, blow the dust or dirt off, or use water and a soft cloth to float the dirt off. Next, it may be cleaned with a soft lintless cloth that has been spritzed with a cleaner that is specifically recommended for cleaning acrylic. We like Brillianize, which can be found on line. In lieu of a special product use a mild solution of dish detergent and warm water, which will easily remove stubborn dirt without harming the acrylic. When in doubt, use water and a soft cloth. Scott towel and glass cleaners with ammonia will scratch and yellow the surface of Plexiglass.
Glass may be cleaned with an ammonia based glass cleaner or vinegar; spray it onto a lintless cloth, and then clean the glass. Spritzing directly onto the glass of a piece hanging on the wall may prove disastrous if gravity introduces the solution to the matt underneath the glass.
- How to clean exterior bronzes: Annually, clean off any dirt with a soft cloth and very diluted soapy water. Bird droppings need to be soaked and softened with water first. When thoroughly dry, gently apply a natural beeswax, which can be found at a quality hardware store. A very thin, even coat of wax should be applied to the surface with quick dabbing action rather than rubbing, and then left to dry for six to twelve hours before polishing. Buff with a rag or soft bristle brush. Highly humid areas may call for more frequent applications, and there is no harm in waxing a sculpture more frequently than once a year. A second coat of wax will add additional gloss, if desired.
- How to clean Interior bronzes: In bronze sculpture, patina specifically refers to a finish that is created on the surface of the piece, after casting, for the purpose of artfully enhancing its beauty with color. The laborious process of applying acid or other chemicals with heat alters the color of the metal and gives it a specific finish. There are many different patinas, and the degree to which they are applied will make them more or less transparent. Normally, a patina finish softens over time, but should not change significantly. Bronzes should be displayed in ventilated areas away from excessive heat and humidity. A thorough dusting and wiping away fingerprints with a clean, dry, cotton cloth is the only basic maintenance required. If heavier cleaning is required, test a small area first, cleaning it with a mild soap and distilled water. Rinse thoroughly and mop away excess water with a soft cloth. Allow it to dry thoroughly. Never use spray or liquid furniture polishes to dust or clean a bronze sculpture. These polishes may contain oils which could damage the original patina finish.
- How to clean oil & acrylic paintings: Sponges, brushes or rags with plain or soapy water may leave baggy pockets on a canvas where the material has been stretched. Even if the paint is on board, water can seep into any imperfections or cracks within the paint and cause flaking. The integrity of the painting could be seriously damaged by using any kind of thinners, alcohol, or abrasives.
Normal maintenance for a painting couldn't be simpler; tickle it vigorously with a feather duster weekly or monthly, as you like. If your painting is generally dusty and dingy from normal atmospheric elements in a home with fresh air during fine weather, then you may lay it upon a flat surface and vacuum it with a nozzle that has a soft brush attachment. If it needs further freshening, a good method to remove general grease and accumulated is dirt is to use a piece of soft white bread. Lightly brush the bread against the surface of the paint and when you the dirt accumulates on the being absorbed by the bread. When the piece of bread gets grubby, then take another piece. You may be required to use a couple of loaves depending on the size of the painting. This is a good method to use when there is light soiling. When you have finished, take a soft brush to flick out any leftover crumbs.
- How to clean original & limited edition animation cels: Unframed cels, (short for celluloid or acetate...) will pick up fingerprints just like a glossy photograph does. Start by putting the cel on a clean white surface which will allow the dirt, dust and miscellaneous paint flecks to be easily seen. These and tiny pieces of anything stuck to a cel can be removed with a soft absorbent cloth dampened with a little bestine. Be very careful, because this chemical will remove anything it touches including signatures, Mickey's nose, etc. During WWII the Walt Disney Studio had a team of women wiping off all of the paint from used nitrate cels because it was cheaper than buying new ones at 2 cents a pop. Keeping this in mind, it is best to leave the bestine within reach, off of the work space. After the debris has been rubbed away, switch to a perfectly dry soft and lintless cloth, (we like pieces of old silk boxers) and polish it with small circular motions. A good amount of pressure may be used, and it is easy to see when the surface is lovely. Hold the cel down with your other forearm, so it doesn't slip up and scrunch up like an inchworm, which could crack the paint behind the image. Both sides of the cel should be polished, normally. Small scratches on a production cel is simply the nature of the beast; they are from normal wear and tear that the cel endured when tossed around the studio.
Important Information
Animazing Gallery reserves the right to cancel an order
due to computer processing or human error. Inventory
representations are accurate to the best of our ability
and knowledge, however all items are subject to prior
sale. We will notify you immediately if there will be
a delay in processing your order or if we are unable
to fulfill your request, and issue a timely refund. Please
note that a confirmation of purchase is an automated
response, and that it may take up to 72 hours for our
webmaster to notify you if the item is not actually
in stock.
Event Artwork & Special Orders
Special orders, commissions, dedicated pieces, custom framing, and artwork purchased at events, are all expected to be paid in full at time of purchase, and are final sales.
Appraisals
Click here to inquire about appraisals for estate matters, insurance, donation, fair market value, and distribution
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