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SoHo
461 Broome Street
(between Greene & Mercer)
New York, NY 10013
ph: 1.800.303.4848
ph: 212.226.7374
fx: 1.212.226.7428
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Prince St |
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Animazing Gallery Guarantee
All artwork comes with a certificate of authenticity*. Animazing
Gallery is proud to unconditionally guarantee everything
you buy from us. If you are not completely satisfied with
your purchase, you may return it to us for a prompt exchange
or refund.** |
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Privacy Policy
Animazing Gallery has a firm commitment to privacy. Animazing
defines personal information as your name, e-mail address,
mailing address, phone number, method of payment, and
any other information that identifies you. Animazing,
our suppliers and shippers use your personal information
to process and ship your order(s). Animazing does not
sell, trade, or release your personal information to third
parties. Your information will be used only for the purpose
of sending you news of special events and new acquisitions.
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Order Processing
Most orders are processed within 24 hours of receipt pending
credit card verification or check/money order clearance.
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Orders with next day shipping will be processed the
same day if received by 1:00 pm Eastern Time
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Orders placed on Saturday or Sunday will be processed
the following Monday
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Back or special orders require additional time for processing.
We will notify you via e-mail of the expected ship date
and the actual date your order is shipped.
- Please
allow up to two weeks for custom framing
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Payment
Checks and Money Orders
We do accept personal checks. Please allow adequate time
for your check to clear. Upon receipt of your order, your
purchase will be taken out of available inventory and
held for you. Once your check has cleared, your order
will be shipped via the method you requested. |
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International Orders
International orders must be paid by credit card. All
prices are US Dollars. The exchange rate will be calculated
by your credit card company and included in your statement.
Duties and Taxes
If assessed, these fees are the responsibility of the
package recipient, who will be billed by a local customs
office. Please keep this in mind when shipping a gift
to a destination outside of the U.S.
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Sales Tax
We are required by law to collect sales tax on orders delivered
to a New York State address. |
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Shipping
and Handling
Our standard shipping is FedEx ground or 3 day air, depending
on where you live (see map below), but you may choose the
shipping method that fits your needs. FedEx Ground dates
are estimates and NOT guaranteed. Please note that a signature
is required on all deliveries because everything is insured.
For all credit card orders over $500.00, the shipping address
must be the same as your credit card billing address. When
sending a gift, your daytime phone number is required in
case no one is available at the recipient's address to sign
for the gift.
We
recommend selecting “Next Day Air” for Christmas Delivery
on orders placed the week of December 18. We cannot guarantee
delivery, although we can guarantee your order will be
shipped by us if the item you select is in stock. Please
allow two weeks for custom framing.
If you place an order on-line, but wish to pick-it-up
at either our SoHo or Hastings Gallery, we will promptly
credit the shipping charge to your account. NYS sales
tax may apply. To make the necessary arrangements contact
us by
Every item has a weight that is automatically calculated
in your Animazing shopping bag. You can review your shipping
and handling charges as you add items to your bag.
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Shipping
and Handling Fees Per Order
Estimate
shipping fees:
| Unframed
cel or drawing |
$20 |
| Unstretched
canvas (rolled) |
$15 |
| Framed
12 or 16 field artwork |
$30 |
| Framed
oversized artwork* |
$50
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*Oversized shipments based on size and
destination via BAX Global.
*Overseas shipments based on our net cost; Duty fees
not included.
Any oversized (50"X40" and larger)and all
international items will be shipped via BAX Global.
Your Daytime phone number is required; they will call
you, and inform you that your package arrived. They
will then deliver it to your door. |
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Shipping
Restrictions
We can not ship to APO/FPO, P.O. Box addresses.
Sorry, we cannot ship to the following countries:
Albania, Belarus, Bosnia, Bulgaria,
Croatia, Cuba, Czech Republic, Estonia, Greece, Herzegovina,
Hungary, India, Indonesia, Iran, Iraq, Latvia, Lithuania,
Macedonia, Malaysia, Nigeria, North Korea, Pakistan, Romania,
Russia, Singapore, Slovakia, Slovenia, Taiwan, Turkey,
Ukraine and Yugoslavia |
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How to Return Your Purchase
Any problems with the condition of your purchase?
If you have purchased an item in any of our showrooms, it
may be cancelled or returned for a credit or refund within
5 days of purchase date, if the item is returned in the
same condition in which it left the showroom, or has not
yet been shipped. Please keep all of the original packaging,
and contact us
within 5 days of showroom purchase, or receipt of mail order
purchase or gift; we will email (or fax) you a label with
a return authorization number to print and adhere to the
box; Simply follow the instructions below, and return it
to us at the address below. Return
Shipping Instructions
Should you wish to return and/or exchange for new merchandise,
please follow these instructions:
• Keep the original packaging or use a strong
corrugated carton.
• With extra packing material, if required, pack
and tape securely on all sides.
• Contact us at shipit@animazing.com
and we will email you a return authorization number
and return address slip to adhere to the package to
expedite your return or exchange.
• Print it, and affix the return shipping label.
• For tracking purposes, it is important that
you ship your package via FedEx or insured Parcel Post.
(We cannot accept C.O.D.)
• You may also return purchased items to any of
our showrooms during regular business hours. Any returns
made at an Animazing Gallery showroom require your original
receipt. Returns will be credited to the purchasing
credit card.
• It is not necessary that we receive the item(s)
within 5 days, but that you have contacted us within
that timeframe.
• Shipping fees are not refundable. The customer
is responsible for shipping fees on returned item(s).
• Damaged merchandise may require an inspection
on your premises; the courier must determine that the
damage occurred in transit in order for return shipping
to be reimbursed.
Send
Returns & Exchanges to:
Animazing Gallery
461 Broome St.
New York, NY 10013
USA
212.226.7374 in New York 800-303-4848 toll-free
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Refunds
Refunds may be processed at any Gallery location during
regular business hours, if the item is returned within
5 days of showroom purchase, or 5 days of receipt. If
mail-order purchase, mail-order purchases must be accompanied
by the original receipt, and in good condition. A Gallery
credit may be issued similarly, within 30 days of purchase.
Special orders, event acquisitions, sale items, discounted
items and artwork that have been custom framed are not
returnable. A Gallery Credit will be issued for the cancellation
of any lay-away purchases.
Additional
Fees
Our prices do not include duties and taxes. If assessed,
these fees are the responsibility of the package recipient
who will be billed by their local customs office. (Please
keep this in mind when shipping a gift to a destination
outside of the U.S.)
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Layaway Purchases
A 90-day Layaway for purchases over $500.00 requires a
one third deposit of the total sale. The balance will
be billed in two equal payments, in 30 and 60 days from
original deposit, on the same credit card as the initial
deposit. Your purchase will be shipped after we are in
receipt of your final, clear payment. Of course, if you
pay the balance off sooner, we will ship your
item sooner.
Please
make arrangements to have all paid in full items delivered
within 30 days of final payment. The gallery is not
responsible for storing item(s) after that period of
time, and reserves the right to ship the merchandise,
and will not be held responsible for artwork after 30
days.
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Handcrafted Items
Each signed piece is accompanied by an artist's biography
that explains his or her technique and inspiration, and
a description of the materials used in the process. Each
handcrafted item is unique. Slight variations should be
expected. |
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Important Information
Animazing Gallery reserves the right to cancel an order
due to computer processing or human error. Inventory
representations are accurate to the best of our ability
and knowledge, however all items are subject to prior
sale. We will notify you immediately if there will be
a delay in processing your order or if we are unable
to fulfill your request, and issue a timely refund.
Please
note that a confirmation of purchase is an automated
response, and that it may take up to 72 hours for our
webmaster to notify you if the item is not actually
in stock.
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| *The artwork that matches the description in the Certificate of Authenticity has been apprised and authenticated based on the expert opinion of Heidi Leigh or Nicholas Leone. Provenance that may accompany the artwork is for the purpose of sharing the history of the piece with the buyer, and is neither the exclusive information upon which this certificate has been based, nor a means to imply additional certification or warranty. |
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